Grants per year
Personal profile
Personal Profile
I am an Assistant Professor of Human Systems Engineering and the Director of the Automation Design Advancing People and Technology (ADAPT) Laboratory. In addition to my faculty role, I am an affiliate researcher of the Center for Human, AI, and Robot Teaming (CHART), part of the Global Security Initiative at Arizona State University. I also previously served on the National Academies of Sciences, Engineering, and Medicine Panel on Human Factors Science at the Army Research Laboratory.
I received my Ph.D. and M.S. in Industrial and Systems Engineering from the University of Wisconsin-Madison, with a concentration in Human Factors and Ergonomics and minor in Health Systems. Prior to graduate school, I worked in various industries, including smart medical devices and at an education startup. I received my B.S. in Psychology and Philosophy at the University of Illinois at Urbana-Champaign.
Research Interests
I study how cyber-human, human-agent, and sociotechnical systems impact human cognitive and social capabilities, cooperation, teamwork, and decision-making performance. I do this by constructing microworld environments to test various scenarios in which people interact with technology, and to evaluate system performance considering how people respond to the technology. This research is critical because the future of work will increasingly involve the need for people to collaborate through and with autonomous systems, artificial intelligence, robots, and other advanced automation systems.
My research laboratory (ADAPT LAB) is equipped to conduct mixed methods field research and data analytics in simulated virtual environments to advance our understanding of how people, automation, and organizational processes can improve productivity, quality, and safety in our world. Our main research interests include:
Education/Academic qualification
Industrial and Systems Engineering (Human Factors and Ergonomics concentration and Health Systems minor), Ph.D. and M.S.
Award Date: Jul 15 2016
Psychology and Philosophy, B.S.
Research interests
- Human Factors
- Healthcare Systems
- Trust
- Autonomous Systems
- Resilience Engineering
- Sociotechnical Systems
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Grants
- 1 Finished
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DARPA Polyplexus - Developing and Signaling Trust in Synthetic Autonomous Agents (SAAs)
Johnson, K., Cohen, A., Berman, S. & Chiou, E.
DOD-DARPA: Defense Sciences Office (DSO)
9/26/18 → 9/25/19
Project: Research project
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Construction inspection & monitoring with quadruped robots in future human-robot teaming: A preliminary study
Halder, S., Afsari, K., Chiou, E., Patrick, R. & Hamed, K. A., Apr 15 2023, In: Journal of Building Engineering. 65, 105814.Research output: Contribution to journal › Article › peer-review
Open Access4 Scopus citations -
Evaluating the Impact of Uncertainty Visualization on Model Reliance
Zhao, J., Wang, Y., Mancenido, M. V., Chiou, E. K. & Maciejewski, R., 2023, (Accepted/In press) In: IEEE Transactions on Visualization and Computer Graphics. p. 1-15 15 p.Research output: Contribution to journal › Article › peer-review
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Exploration of the Impact of Interpersonal Communication and Coordination Dynamics on Team Effectiveness in Human-Machine Teams
Demir, M., Cohen, M., Johnson, C. J. & Chiou, E. K., 2023, In: International Journal of Human-Computer Interaction. 39, 9, p. 1841-1855 15 p.Research output: Contribution to journal › Article › peer-review
1 Scopus citations -
Trusting and Learning From Virtual Humans that Correct Common Misconceptions
Schroeder, N. L., Chiou, E. K. & Siegle, R. F., 2023, (Accepted/In press) In: Journal of Educational Computing Research.Research output: Contribution to journal › Article › peer-review
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Trusting Automation: Designing for Responsivity and Resilience
Chiou, E. K. & Lee, J. D., Feb 2023, In: Human Factors. 65, 1, p. 137-165 29 p.Research output: Contribution to journal › Article › peer-review
33 Scopus citations
Press/Media
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Does the Super Bowl result in an increase in human trafficking?
2/7/23
1 item of Media coverage
Press/Media: Press / Media
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Study Data from Arizona State University Update Knowledge of Robotics (Trailblazing Roblox Virtual Synthetic Testbed Development for Human-Robot Teaming Studies)
11/11/22
1 item of Media coverage
Press/Media: Press / Media
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Essential reading: Books to expand your perspective
Stephen Helms Tillery, Mariana Bertoni, Aviral Shrivastava, Erin Chiou & Thomas Czerniawski
5/3/21
1 item of Media coverage
Press/Media: Press / Media
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Seeking social justice through human factors
1/1/20
1 item of Media coverage
Press/Media: Press / Media