Fingerprint
Dive into the research topics where Seigyoung Auh is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
- 1 Similar Profiles
Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
-
Learning Outside the Classroom During a Pandemic: Evidence from an Artificial Intelligence-Based Education App
Ko, G. Y., Shin, D., Auh, S., Lee, Y. & Han, S. P., Jun 2023, In: Management Science. 69, 6, p. 3616-3649 34 p.Research output: Contribution to journal › Article › peer-review
11 Link opens in a new tab Scopus citations -
Conflict-solving as a mediator between customer incivility and service performance
Auh, S., Menguc, B., Thompson, F. M. & Uslu, A., 2022, (Accepted/In press) In: Service Industries Journal.Research output: Contribution to journal › Article › peer-review
Open Access24 Link opens in a new tab Scopus citations -
The missing link between analytics readiness and service firm performance
Auh, S., Menguc, B., Sainam, P. & Jung, Y. S., 2022, In: Service Industries Journal. 42, 3-4, p. 148-177 30 p.Research output: Contribution to journal › Article › peer-review
Open Access18 Link opens in a new tab Scopus citations -
Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions
Menguc, B., Auh, S. & Wang, F., Aug 1 2020, In: Journal of Service Research. 23, 3, p. 299-320 22 p.Research output: Contribution to journal › Article › peer-review
33 Link opens in a new tab Scopus citations -
When Does Customer Participation Matter? An Empirical Investigation of the Role of Customer Empowerment in the Customer Participation–Performance Link
Auh, S., Menguc, B., Katsikeas, C. S. & Jung, Y. S., Dec 1 2019, In: Journal of Marketing Research. 56, 6, p. 1012-1033 22 p.Research output: Contribution to journal › Article › peer-review
117 Link opens in a new tab Scopus citations