Buffer and booster? Testing PSM’s role in job demands-resources theory

Ulrich Thy Jensen; Ann Louise Holten

doi:10.1080/14719037.2023.2248128

Buffer and booster? Testing PSM’s role in job demands-resources theory

Ulrich Thy Jensen, Ann Louise Holten

Public Service and Community Solutions, Watts College of (WATTS)

Research output: Contribution to journal › Article › peer-review

1 Scopus citations

Abstract

Public service motivation (PSM) is a resource that energizes individuals to do good for others and society. However, it is unclear when and how PSM is associated with performance: Does PSM work as a booster to amplify the positive role of job resources for work engagement and performance? Or does PSM help sustain high performance by buffering against experienced cynicism resulting from job demands or the absence of job resources? Using survey data from Denmark, we offer descriptive results suggesting that PSM mainly works to buffer against the detrimental effects of job demands on cynicism and of cynicism on performance.

Original language	English (US)
Journal	Public Management Review
DOIs	https://doi.org/10.1080/14719037.2023.2248128
State	Accepted/In press - 2023

Keywords

cynicism
jobdemands-resources theory
performance
Public service motivation
work engagement

ASJC Scopus subject areas

Public Administration

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10.1080/14719037.2023.2248128

Cite this

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abstract = "Public service motivation (PSM) is a resource that energizes individuals to do good for others and society. However, it is unclear when and how PSM is associated with performance: Does PSM work as a booster to amplify the positive role of job resources for work engagement and performance? Or does PSM help sustain high performance by buffering against experienced cynicism resulting from job demands or the absence of job resources? Using survey data from Denmark, we offer descriptive results suggesting that PSM mainly works to buffer against the detrimental effects of job demands on cynicism and of cynicism on performance.",

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AB - Public service motivation (PSM) is a resource that energizes individuals to do good for others and society. However, it is unclear when and how PSM is associated with performance: Does PSM work as a booster to amplify the positive role of job resources for work engagement and performance? Or does PSM help sustain high performance by buffering against experienced cynicism resulting from job demands or the absence of job resources? Using survey data from Denmark, we offer descriptive results suggesting that PSM mainly works to buffer against the detrimental effects of job demands on cynicism and of cynicism on performance.

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Buffer and booster? Testing PSM’s role in job demands-resources theory

Abstract

Keywords

ASJC Scopus subject areas

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