Abstract
Opportunity youth, 16- to 24-year-olds who are neither in school nor working, are a population that is difficult to engage and retain in services. Population-level data and local data from coalitions play a critical role in helping human service organizations effectively plan, deliver and evaluate their programs. This case study of the Opportunities for Youth Coalition illustrates how a network of youth-serving organizations have been coordinating their service planning, delivery and evaluation since 2016 using annual data from both the American Community Survey (ACS) and local coalition as well as a collective impact approach. The authors propose strategies for administrators to replicate these data-driven, service-delivery approaches in other geographic areas.
Original language | English (US) |
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Pages (from-to) | 384-409 |
Number of pages | 26 |
Journal | Journal of Technology in Human Services |
Volume | 38 |
Issue number | 4 |
DOIs | |
State | Published - Sep 15 2020 |
Keywords
- Coalition
- Population data
- collective impact
- evaluation
- opportunity youth
- service delivery
ASJC Scopus subject areas
- Health(social science)
- Social Sciences (miscellaneous)
- General Social Sciences
- Computer Networks and Communications