Abstract
A company's approach to decision-making affects how its business systems develop and perform. This paper considers two general, but fundamental, approaches to decision-making and their influence on business systems. The Outside-In approach models decisions, calculates the best solutions and pushes the solutions into a business system. This approach embraces complexity, gives decision-makers many degrees of freedom and adjusts to mistakes. The Inside-Out approach keeps decisions in business processes. Rules and policies simplify the system, constrain decision-making, and keep workers from making mistakes. This produces consistency good performance. Generally, the Inside-Out approach is superior. After describing the two systems, this paper applies them to product development and change management.
| Original language | English (US) |
|---|---|
| Pages | 82-86 |
| Number of pages | 5 |
| State | Published - 2007 |
| Event | 28th Annual National Conference of the American Society for Engineering Management 2007 - Innovation Management: Innovation in a Flattened World, ASEM 2007 - Chattanooga, TN, United States Duration: Nov 7 2007 → Nov 10 2007 |
Other
| Other | 28th Annual National Conference of the American Society for Engineering Management 2007 - Innovation Management: Innovation in a Flattened World, ASEM 2007 |
|---|---|
| Country/Territory | United States |
| City | Chattanooga, TN |
| Period | 11/7/07 → 11/10/07 |
Keywords
- Business system
- Decision-making
- Product development
- Push vs. pull
ASJC Scopus subject areas
- Management of Technology and Innovation