Editorial for the special section on humans, algorithms, and augmented intelligence: The future of work, organizations, and society

Hemant Jain, Balaji Padmanabhan, Paul A. Pavlou, T. S. Raghu

Research output: Contribution to journalReview articlepeer-review

50 Scopus citations

Abstract

Recent developments in artificial intelligence (AI) have increased interest in combining AI with human intelligence to develop superior systems that augment human and artificial intelligence. In this paper, augmented intelligence informally means computers and humans working together, by design, to enhance one another, such that the intelligence of the resulting system improves. Intelligence augmentation (IA) can pool the joint intelligence of humans and computers to transform individual work, organizations, and society. Notably, applications of IA are beginning to emerge in several domains, such as cybersecurity, privacy, counterterrorism, and healthcare, among others. We provide a brief summary of papers in this special section that represent early attempts to address some of the rapidly emerging research issues. We also present a framework to guide research on IA and advocate for the important implications of IA for the future of work, organizations, and society. We conclude by outlining promising research directions based on this framework for the information systems and related disciplines.

Original languageEnglish (US)
Pages (from-to)675-687
Number of pages13
JournalInformation Systems Research
Volume32
Issue number3
DOIs
StatePublished - Sep 2021

Keywords

  • Artificial intelligence
  • Augmented intelligence
  • Collective intelligence
  • Future of work
  • Human-computer symbiosis

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Computer Networks and Communications
  • Information Systems and Management
  • Library and Information Sciences

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