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Getting it together: Temporal coordination and conflict management in global virtual teams

  • Anne P. Massey
  • , Michael Song

Research output: Contribution to journalArticlepeer-review

Abstract

In this study, we examined the effects of temporal coordination on virtual teams supported by an asynchronous communication technology (Lotus Notes). Specifically, we evaluated the moderating role of a temporal coordination mechanism, process structure, on the relationship between conflict management behavior and virtual team performance. An experiment was conducted with 35 five-person teams in the United States and Japan. Our findings show that the way virtual teams manage internal conflict is a crucial factor in their success and that temporal coordination has some significant moderating effects.

Original languageEnglish (US)
Pages (from-to)1251-1262
Number of pages12
JournalAcademy of Management Journal
Volume44
Issue number6
DOIs
StatePublished - Dec 2001
Externally publishedYes

ASJC Scopus subject areas

  • Business and International Management
  • General Business, Management and Accounting
  • Strategy and Management
  • Management of Technology and Innovation

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