Interactive Management Research in Organizational Communication

Robert J. Razzante, Michael Hogan, Benjamin Broome, Sarah J. Tracy, Devika Chawla, Donna M. Skurzak

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


In this research methods essay, we describe Interactive Management Research (IMR), a participatory action research methodology with extensive applications in organizational settings but new to organizational communication research. IMR offers possibilities as a participant-centered methodology that is particularly well suited for complex organizational design situations requiring a systems perspective. We detail two versions of IMR, an interview-based method (IMRi) and a group-based method (IMRg), using a case study of each method to illustrate their application to organizational communication research. We believe IMR is an approach to participatory action research that can provide unique insights into the systems thinking and communication that shapes organizations and organizing.

Original languageEnglish (US)
Pages (from-to)971-989
Number of pages19
JournalManagement Communication Quarterly
Issue number4
StatePublished - Nov 2023


  • collective intelligence
  • interactive management
  • interpretive structural modeling
  • participatory action research

ASJC Scopus subject areas

  • Communication
  • Strategy and Management


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