Mapping and measuring the information society: A social science perspective on the opportunities, problems, and prospects of broadband Internet data in the United States

There are concerns across government, industry, and academia over the inadequacies of data on broadband Internet connections. These inadequacies are important to consider because government policies and regulations, industry strategies, and scholarly research can be impacted by inaccurate or distorted data. Given that there are ongoing discussions about policy initiatives to improve these data, this article sets out to critically review publicly available data, identify important limitations of these data, and profile studies that have used these data successfully. In this review, the dynamic nature of broadband data will be discussed and the tradeoffs of pursuing further investments to create better databases evaluated. This evaluation suggests a more fruitful research path would be to recognize and work around existing data drawbacks, using the studies profiled in this article as examples, to explore a multitude of issues related to broadband availability, adoption, and use.