Stress: Causes, consequences, and coping strategies

Because of the negative-effect stress has on employee health and productivity, ways to manage stress should be of particular concern to human resources managers. Recognizing this, the authors created a model for applying stress-management strategies. Their model integrates seven categories of strategies - two of which are physical maintenance and outside assistance. The model shows at which stage of stress - before, during, or after the stressful event - each strategy can most effectively be used, and in which area of management - self-management, systems management, or organizational management - it is most appropriate.