The effects of interaction frequency on the productivity and satisfaction of automated problem-solving groups

Leonard Michael Jessup, Terence Connolly

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

A laboratory experiment was used to evaluate the effects of interaction frequency on computer-mediated groups using a Group Support System to perform an idea-generation task. Group interaction is defined here as the length of time group members are allowed to form and input their contributions and the related rate at which group members exchange their contributions. We found that frequently interacting groups and nominal groups outperformed infrequently interacting groups and individuals, but that frequently interacting groups felt more interrupted, less able to concentrate, and more hurried.

Original languageEnglish (US)
Title of host publicationProceedings of the 26th Hawaii International Conference on System Sciences, HICSS 1993
PublisherIEEE Computer Society
Pages142-151
Number of pages10
ISBN (Electronic)0818632305
DOIs
StatePublished - 1993
Event26th Hawaii International Conference on System Sciences, HICSS 1993 - Wailea, United States
Duration: Jan 8 1993 → …

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume4

Conference

Conference26th Hawaii International Conference on System Sciences, HICSS 1993
Country/TerritoryUnited States
CityWailea
Period1/8/93 → …

ASJC Scopus subject areas

  • General Engineering

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