Use of a collaborative work system for the study of the key issues facing information systems managers: a comparison of issues and data collection methods from previous studies

Gordon B. Davis, Jay F. Nunamaker, Hugh J. Watson, Bayard E. Wynne

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations

Abstract

The key issues facing information systems managers were explored using a collaborative work system. The issues generated were compared with those identified in five previous studies. This study confirmed the trend toward more concern about issues that are outward looking from the IS department and less concern about inward-looking issues. The concern about new technology and information services issues has remained relatively constant. The efficacy of using a CWS session for tasks that require generating, consolidating, and ranking issues was demonstrated by the key issues study. The advantages and disadvantages of CWS relative to mail questionnaires, interviews, and the Delphi method are discussed.

Original languageEnglish (US)
Title of host publicationProceedings of the Hawaii International Conference on System Science
PublisherPubl by IEEE
Pages46-59
Number of pages14
ISBN (Print)081862440X
StatePublished - 1992
EventProceedings of the 25th Hawaii International Conference on System Science. Part 4 (of 4) - Kauai, HI, USA
Duration: Jan 7 1992Jan 10 1992

Publication series

NameProceedings of the Hawaii International Conference on System Science
Volume4

Other

OtherProceedings of the 25th Hawaii International Conference on System Science. Part 4 (of 4)
CityKauai, HI, USA
Period1/7/921/10/92

ASJC Scopus subject areas

  • General Computer Science

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