Abstract
Age gates are becoming common on the websites of cannabis dispensaries, following design practices in other controversial industries. Yet, age gates can typically be bypassed through trial and error or basic arithmetic, raising questions over best practices. This study therefore characterized the age gates of dispensaries licensed in the Arizona adult use cannabis program, using a “digital mystery shopper” approach to examine the age gates’ location, appearance, and performance. After presenting the results, I outline possible best practices and next steps for technical and professional communicators.
Original language | English (US) |
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Specialist publication | Journal of Technical Writing and Communication |
DOIs | |
State | Accepted/In press - 2022 |
Keywords
- Arizona
- age gate
- cannabis
- compliance
- content analysis
- controversial industries
- design
- marijuana
- mystery shopping
- public health
ASJC Scopus subject areas
- Education
- Communication